Supercell ID Family allows families to manage all of their accounts in one place, ensuring a fun and safe playing experience for children and adults alike.
Overview
By setting up a Supercell ID Family, a parent or guardian can use their email address to manage Supercell ID Accounts for up to 20 Young Players at once.
For Young Players, this means enjoying all the benefits of Supercell ID features like saving game progress and adding friends!
For parents and guardians, Supercell ID Family allows for easier monitoring and management of restrictions for connected Young Player Accounts, ensuring children can enjoy Supercell games while keeping safe online.
Certain restrictions are applied to Young Player Accounts in order to keep our games safe for everyone. Learn more here.
Setting Up a Supercell ID Family
If you’re a Young Player, a Supercell ID Family will be created when you set up Supercell ID for the first time. Both the Young Player and parent/guardian should be present during this process.
- The Young Player should tap the ‘Supercell ID’ button in-game and enter their parent or guardian’s email address.
- The parent/guardian will receive an email with further instructions. They may be prompted to set player permissions or prove that they are an adult.
- After completing the steps outlined in the email, the parent/guardian will receive a code to share with the Young Player.
- The Young Player should input this code in-game.
This process creates two Supercell ID Accounts: one for the trusted adult/guardian and one for the Young Player. The parent/guardian becomes the Family Manager, while the Young Player is considered a Family Member.
Joining an Existing Family
To join an existing Supercell ID Family from a new game account:
- Log in using the email address linked to the Supercell ID Family. The Family Manager will receive a notification prompting them to approve the request.
- Enter the code sent to the Family Manager when prompted.
Keep in mind that a maximum of 20 members can join a Supercell ID Family at once. If this limit has been reached, you can start a new Supercell ID Family by using a different parent/guardian’s email address.
Why Can’t I Access Supercell ID Rewards?
Access to the Supercell ID Rewards feature needs to be approved by the Family Manager. In some regions, these features are only available for the Family Manager.
If you are the Family Manager and still can’t use these features, please ensure you’re signed in to the correct account.
How do I Switch Between Supercell ID Accounts?
If you have more than one Supercell ID, you can switch accounts in-game or online.
In-game:
- Navigate to the Supercell ID menu
- Tap the cogwheel icon to open Supercell ID Settings
- Tap the ‘Switch account’ button
Online:
- Go to id.supercell.com/account
- Select ‘Switch Account / Log out’